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ServiceNow is a cloud-based software company that provides a platform for IT service management, IT asset management, and other enterprise services. The company's software solutions enable organizations to automate and streamline their IT processes, improving efficiency and productivity while reducing costs. With a focus on user experience and ease of use, ServiceNow's platform offers a range of features and tools for IT service management, including incident management, problem management, change management, and service catalog management. Additionally, the company's software solutions are designed to be scalable and flexible, allowing organizations to customize the platform to meet their specific needs.